STAY AWAY FROM CONSUMER CELLULAR

[NS692808]

I signed up with these guys November last year, I tried their trial period for 45 days horrible service, I didn't like it in December 2024 I toldt hem I'd like to cancel this service at the end of my billing cycle to my amazement they send me a bill January 2025 for $98 I tried to dispute the bill with them telling them I gave them notice I was canceling my service back in November,they were very confrontational,rude customer service and they basically tell told me to sue them..
Don't believe the commercials they are not as friendly as the commercial portrayed them to be, they refuse to port my number over to another company stalling them for me to stay with them, I'm going to have to file I dispute with a FTC and the state attorneys office

[RosaW587019]

I purchased a refurbished phone from up front. I wanted to port over they refused to unlock my phone.Saying I owed them for the phone. It was debited from my account. Now I have to fiel a BBB complaint and ftc just to get it done. They lie about their plans are too expensive. Customer services bad.

[SpringIsHereVA]

Rosa @RosaW587019 , I shake my very old head every time I see a "complaint" about them & wonder WHY they have NOT been "fined/shut down". Take care, Nicole  👵

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➡️[*** Rosa wrote Saturday 5/3/25: I purchased a refurbished phone from up front. I wanted to port over they refused to unlock my phone.Saying I owed them for the phone. It was debited from my account. Now I have to fiel a BBB complaint and ftc just to get it done. They lie about their plans are too expensive. Customer services bad. ***]

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